At CosmicNaam, we provide personalized digital services that are processed immediately after successful payment.
1. Order Cancellation
- Orders can only be cancelled before the service is generated or delivered
- Once the personalized report is generated or accessed, cancellation is not allowed
2. Instant Processing
Since our system begins processing immediately after payment:
- Most orders cannot be cancelled once placed
- Users are advised to carefully review their details before making payment
3. Eligible Cancellation Cases
Cancellation requests may be considered only if:
- The service has not yet been generated or delivered
- A technical issue prevents processing of the order
4. Cancellation Request Process
To request cancellation, contact us immediately with:
- Payment details
- Registered email ID
Email: cosmicnaam@gmail.com
5. Refund on Cancellation
- If cancellation is approved, the refund will be processed within 5–7 business days
- Refund will be issued to the original payment method only
6. Contact Information
Registered Address:
Plot No. - 764/3335 Mouza: Sampur Bhubaneswar - 751003